Head of Programmes

Ethical Tea Partnership (ETP)

About Ethical Tea Partnership

The Ethical Tea Partnership (ETP) is a membership organisation working with tea companies, development organisations and governments to improve the lives of tea workers, farmers and the environment in which they live and work.

Much of the world’s tea is grown in places that face significant sustainability challenges. ETP’s programmes are focused on driving forward long-term systemic changes across three pillars – economics, equality and environment. These programmes aim to improve the progress that is being made towards attaining the United Nation’s Sustainable Development Goals in tea-growing regions.

With the support of its 50 members, including the biggest multinational companies in the tea sector, ETP’s programmes to date have reached over one million people. As well as supporting communities on the ground, the organisation leads the sustainability agenda through business innovation and influencing.

ETP holds a strong track record in driving and delivering change in tea-growing regions through a range of partnerships; these span national tea boards and tea research institutes, producer associations, local and international NGOs, UN agencies such as the FAO and UNICEF, institutional donors such as IDH – Sustainable Trade Initiative, GIZ, and

The organisation is made up of a small, but dedicated, expert teams across most tea growing regions, including Africa and Asia, as well as a London-based secretariat.

The Role

Your role will be to strengthen and optimise the programme pillar of ETP’s strategy, through programmes which are well managed, and that deliver on their expected outcomes, contributing to ETP’s organisational goals.

The programmes will adopt a participatory approach, with an emphasis on engaging tea communities to help shape our activities. You will have a diverse combination of responsibilities: strengthening our programme management systems to ensure high-quality and efficient delivery in line with agreed objectives; institutionalising a participatory approach; coaching and mentoring staff; and, building a culture of monitoring, evaluation, learning and impact.

As part of the Leadership Team, you will have oversight of key programmatic partnerships and will contribute to fundraising strategies.

You will also play a leading role in setting the culture of the organisation and modelling ETP’s values. ETP aims to be a positive, open-minded and collaborative organisation. You will have shared responsibility for our organisational capability and ensuring that ETP continues to evolve according to our strategy that you will help to keep fresh and relevant. You will contribute to quarterly board meetings, with accountability for programmatic implementation and impact.

Please note: While we are accepting non-UK national applications for this role, it is a requirement to have the Right to Work in the United Kingdom.


Programme strategy, development, planning, implementation and evaluation (70%)

  •  In collaboration with the Leadership Team, lead the definition of the overall programme strategy, taking into account input from the field and ETP members’ priorities.
  • Accountable for developing country workplans and ensuring they are delivered.
  •  Actively support the in-country teams with project management and priority management, acting as back up when needed.
  •  Manage relationships with myriad project stakeholders, including private sector partners, donors, NGOs and government.
  •  Responsible for ensuring each programme has well-embedded and effective programme design, planning, monitoring,     evaluation and learning. Support the Insights (M&E) Manager to achieve this.
  •  In collaboration with Finance, be responsible for programme budgets, validation and controls.
  •  In collaboration with Communications, be responsible for telling the impact story for ETP.
  •  Ensure risks to delivery, impact and financial performance are understood and well managed, reporting to the Board as appropriate.
  •  Identifying and responding to new funding opportunities to support ETP’s
    programmatic work, and ensuring ETP’s programmatic readiness to deliver.
  •  Contribute to wider organisational activities, such as developing policy statements, identifying innovative business models, shared learning objectives, design and delivery of large meetings and events.

Management (30%)

  •  Resourcing, capability and structure of the programmes team including line management and coaching of relevant programme staff. ETP employs a combination of staff (in UK and in the seven countries) and programme contractors.
  •  Developing a learning culture and embedding this across the programmes team.
  •  Shared responsibility for overall organisational success.

Person Specification

To be successful in this role, these are the things that will matter most:

  •  Experience of working strategically and employing systems thinking.
  •  Understanding of and support for participatory programme approaches.
  •  Experienced senior manager – building, developing, and leading diverse and high performing teams.
  •  Open communication style – proactively contributing to ETP’s progress.
  •  Flexibility and adaptability.
  •  A belief in the power of business to create positive change.
  •  Cultural sensitivity when working with people from different backgrounds.

Essential behavioural competencies:

  •  A coaching and mentoring approach. Able to challenge in a supportive way, helping others to learn and manage partnerships  without tension.
  •  Works collaboratively, creating buy-in through influence and persuasion.
  •  Solutions and action-oriented; able to prioritise and focus on results without getting distracted. Sees work through to  completion.
  •  Self-organised and able to juggle strategic priorities with administrative tasks.

Relevant experience:

  •  Strategic planning and operationalisation of strategic plans.
  •  Experience of developing and managing budgets, and reporting to donor organisations
  •  Expertise with design and roll out of project/programme management frameworks, and monitoring, evaluation and learning.
  •  Experience of building relationships, and partnering with other organisations to leverage impact, improve delivery and raise  funds.
  •  Experience working on global projects and with people from different backgrounds and cultures and prepared to travel overseas.

Required Skills & Qualifications:

  •  More than five years’ senior leadership experience with track record in successfully   managing complex projects and remote  teams in developing countries. NGO   experience is essential, and agriculture knowledge (especially regenerative agriculture)  is  an advantage.
  •  Inspiring leadership: strategic vision with the ability to inspire and coach teams.
  •  Ability to drive the planning, reporting processes and teamwork.
  •  Excellent interpersonal and communication skills, open to coaching and collaborative teamwork.
  •  Proven ability to work with a wide variety of people and partners, meeting deadlines.
  •  Working knowledge of developing countries and availability to travel very regularly (estimate: up to eight weeks per year of international travel when safe to do so).

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